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Australian IT Departments Ill-Equipped to Meet Internet of Things Skill Requirements, According to SolarWinds Survey
Major Challenges Include: Skills, Security and Growing Network Complexity

SYDNEY, AUSTRALIA -- (Marketwired) -- 07/15/15 -- SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today released the results of a survey which suggests that the Internet of Things (IoT) poses significant challenges and complexity for Australian IT departments. The survey of 200 Australian IT decision makers highlights concerns over a lack of IT skills, security issues and growing network complexity as the key challenges for organisations looking to adopt IoT technology in the next three to five years.

The study explored current level of preparedness for Australian IT departments to meet the complex challenges and opportunities created by the IoT. While nearly 60 percent of respondents said that more or different IT skills will be required as devices and robots become more intelligent, close to three quarters (73 percent) feel the workforce is currently ill-equipped. Insufficient skills was also named as the top barrier to the uptake of IoT technologies (30 percent), with 44 percent of respondents also agreeing that staying current with technology is the number one challenge impacting their work in the next three to five years.

A 2015 study by Deloitte Access Economics revealed that Australia will need an extra 100,000 information and communications technology workers by the end of the decade. Employment in the ICT sector is expected to grow by 2.5 percent per year until 2020, higher than the economy at 1.6 percent.1

The Australian IT skills gap is not the only challenge facing IT decision makers; respondents also cited that maintaining security (42 percent) and growing network complexity (38 percent) among the challenges that will most impact their work in the next three to five years.

When exploring challenges specific to the IoT, IT decision makers named network performance to support a growing number of clients and faster internet speeds among their top concerns. With nearly half of Australian IT departments already spending more than 10 hours a month on managing IP addresses (47 percent), the findings suggest more needs to be done to prepare the Australian IT workforce to meet the demands on the IT department accelerated by the IoT.

Joel Dolisy, CIO/CTO, SolarWinds, says IT professionals must be armed with not only the skill, but also the tools needed to maximise opportunities created by the IoT and empower their organisations to embrace even greater efficiency, cost-savings and agility.

"As networks become increasingly complex, maintaining visibility and control over those networks and the full application stack becomes more difficult. Network monitoring and management is a critical component of a successful IoT environment and as a result, a necessity for organisations looking to harness the potential of new, smart and interconnected technologies or to manage the new IT reality. Businesses need to arm IT professionals with the skills and capability needed not only to maintain visibility over the growing number of connected devices, but also to pinpoint potential IT infrastructure issues in order to minimise impact to the networks and application performance and keep up with the growing expectations of their company workforce," said Dolisy.

IT decision makers also highlighted several opportunities driven by the IoT including, improved capabilities for remote maintenance (39 percent), security management (32 percent) and the ability to offer high-margin personalised services (27 percent) to stakeholders.

Other Key Findings

  • Nearly 80 percent of organisations with 200 or more employees feel the IoT will make their network management more complex (77 percent).
  • More than half of all organisations believe that security is essential to overall network management in an IoT environment (51 percent), followed by network monitoring and management capability (39 percent) and IP address automation (32 percent).
  • Close to half of all organisations believe users will have the same level of expectation of device performance in an IoT environment (48 percent). Nearly a quarter believe user expectations will be higher in the IoT (23 percent).

"While there is widespread consensus about the transformative potential of the IoT, most organisations are not doing enough to prepare. Businesses need to be ready for more acceleration in additional users and Internet-enabled devices connected to the network as well as the resulting deluge of data and increased demands on bandwidth, security systems, storage, and application performance. By ensuring their IT departments are ready to meet these demands, organisations can usher in new levels of efficiency, productivity and convenience for employees and customers," said Dolisy.

The findings of this report are based on an Internet of Things (IoT) survey fielded by SolarWinds in June 2015, which yielded responses from 200 IT decision makers in Australia from small, mid-size and enterprise companies. Full survey results are available upon request.

About SolarWinds
SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500® enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our thwack® online community to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at

SolarWinds, Orion, and thwack are registered trademarks of SolarWinds. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

1 Australia's Digital Pulse,

Ian Murphy/Mihika Gujral
Phone: 02 9956 5733

Source: SolarWinds